FAQs & Booking Information
- What is Pleasure Beach, Blackpool's admission procedure?
- What is an all day Unlimited Ride Wristband?
- What is a Nickelodeon Land Wristband?
- What is a Pleasure Beach Pass?
- What is a Blackpool Resort Pass?
- Where do I collect my Resort Pass?
- Can I still buy ride tickets?
- What are Season Passes?
- What is Nickelodeon Land?
- How do I receive my Wristbands and Passes?
- How much notice must I give in order to book online?
- What do I need to bring to collect my Wristband or Pleasure Beach Pass?
- Where do I collect my Wristband and Pleasure Beach Pass from?
- What if I am purchasing on behalf of someone else?
- Can I use the wristband on a different day to the one I booked?
- I am staying at the Big Blue Hotel, where can I collect my Wristbands from?
- Are there any special offers open to groups wishing to come to Pleasure Beach?
- Can I redeem Tesco vouchers with Pleasure Beach?
- Why have we asked for a delivery address?
- How do I know my booking has been confirmed?
- What if I don’t have a printer or don’t receive a confirmation email?
- Are the online offers applicable if I call up or just arrive on park?
- Can I use a Junior Wristband on the Pepsi Max Big One?
- During my visit can I leave the park and return?
- I got Payment Failure message at the end of my booking?
- What is Card Security Verification or 3D-Secure?
- What is the policy for children under 2?
- Can my children come to the park unaccompanied?
- Where can I find lost property on Pleasure Beach?
- What is Pleasure Beach's policy relating to charity requests?
- I've booked a show online, where can I pick up my tickets?
- Pleasure Beach picnic policy
Q - What is Pleasure Beach, Blackpool's admission procedure?
A - There are two ways to enjoy Pleasure Beach. Either purchase a daily Unlimited Ride Wristband or a Pleasure Beach Pass. All visitors must choose one of these options. The Unlimited Ride Wristband allows you to enjoy all our rides all day long at no extra cost, it also allows you to enjoy Nickelodeon Land rides. A Pleasure Beach Pass allows you to enjoy the ambience of the park, ride the Pleasure Beach Express, explore the Chinese Puzzle Maze and experience our Spectacular Dancing Water Show.
Q - What is an all day Unlimited Ride Wristband?
A - A wristband allows you to enjoy all the rides at Pleasure Beach and Nickelodeon Land. There are number of Unlimited Ride Wristbands according to the type of visitor:
1. 12 Years and over unlimited riding all day. Includes entry to the park and unlimited riding all day long, plus unlimited riding on Nickelodeon Land .
2. 11 Years and under unlimited riding all day. Includes entry to the park and unlimited riding all day long, plus unlimited riding on Nickelodeon Land (height restrictions apply)
For children who may not be able to ride due to height restrictions. We advise that small children may be more suitable for our coin operated rides.
3. Senior Wristband (65 and over) unlimited riding all day. Includes entry to the park and unlimited riding all day long, plus unlimited riding on Nickelodeon Land.
Please note: height restrictions apply on certain rides and some attractions may charge an additional cost.
Q - What is a Nickelodeon Land Wristband?
A - Experience the fantastic new Nickelodeon Land and ride the 12 fabulous rides with a Nickelodeon Land Wristband (Includes entry to the entire park). Wristbands allow adults to enjoy all the excitement with the kids for the same price!
There must be at least one adult with a wristband in the group accompanying any juniors 11 years and under.
Nickelodeon Land Wristbands can be upgraded to Pleasure Beach unlimited rides Wristbands on the day of your visit at the ticket centre or any on park ticket outlet. Please note: height restrictions apply on certain rides and some attractions may charge an additional cost.
Nickelodeon Land is part of Pleasure Beach so no matter what wristband you purchase you will be able to experience this part of the attraction.
Q - What is a Pleasure Beach Pass?
A - The £6 Pleasure Beach Pass is effectively an entry pass to the park for the entire day. Our guests can come and go all day as many times as they like and it includes rides on the Pleasure Beach Express, the Chinese Puzzle Maze, Bradley and Bella’s Learning Garden and the Spectacular Dancing Water Show. Many of our competitors do not provide the option to come in as an accompanying guest as they prefer to sell full price tickets or nothing at all. We appreciate that our exciting rides aren’t for everyone which is why we provide the option of a Pleasure Beach Pass to our guests.
Our guests also have the option to purchase a £10 Big One Ride Ticket which includes an all-day Pleasure Beach Pass as well as a voucher for any one ride of their choice, no matter how much it costs! We feel this provides excellent value to our guests for whom the decision to visit us was on the spur of the moment or who perhaps only have time for one ride. Anyone wishing to ride on additional rides can either purchase individual ride tickets or upgrade to a wristband once they’re on the park. The price of the Pleasure Beach Pass will be deducted from the upgrade transaction.
In recent years, Blackpool Pleasure Beach has invested considerably in improving the quality of the park’s environment and ambience. We provide relaxing garden spaces as well as indoor and outdoor cafés and restaurants in which our guests can grab a coffee and watch the world go by. Our guests’ enjoyment and satisfaction is of paramount importance to us which is why we strive to create a safe, fun and clean environment for them. We know that many of our guests appreciate this through the use of a Pleasure Beach Pass.
We hope we’ve been able to clear up a few misconceptions and we appreciate your continued support and input in making Pleasure Beach a great day out for the whole family. Stay tuned to our Facebook and Twitter accounts for details of promotions and competitions which might make your visit even better value!
Q - What is a Blackpool Resort Pass?
A - The Blackpool Resort Pass is a new ticket designed to bring you the best of Blackpool in one easy ticket at great value for money.
The Blackpool Resort Pass includes entry to Blackpool Pleasure Beach, including Nickelodeon Land, Blackpool Tower Eye, Madame Tussauds, SEA LIFE Blackpool AND the new Blackpool Tower Dungeon.
The Blackpool Resort Pass will give you 1 visit to each attraction across 7 days.
For more information please click here (http://www.visitblackpool.com/blackpool-resort-pass)
Q - Where do I collect my Resort Pass?
A - If you book your Resort Pass on the Pleasure Beach website you will need to collect it from the Pleasure Beach Ticket Centre on the date that you select during the booking process. This date will be the first day of the 7 day validity period.
If you book your Resort Pass on the Blackpool Tower website you will need to collect your pass from there.
Q - Can I still buy ride tickets?
A - Yes, once you have purchased a Pleasure Beach Pass you can purchase ride tickets from our Ticket Centre or from any retail shop on park. Please note that ride tickets are not available to purchase online.
Q - What are Season Passes?
A - Pleasure Beach offer two types of season passes giving frequent visitors fantastic value for money:
1. Platinum Pass - The platinumpass™ gives you an unlimited ride wristband for every day of the 2013 season, that’s over 200 days of fun! Plus don’t miss our Spectacular Dancing Water Show.
2. Diamond Pass - The diamondpass™ gives you a pleasurebeachpass™ for every day of the 2013 season, that’s over 200 days of fun! Enjoy the ambience of the park, ride on the Pleasure Beach Express, explore the Maze and experience our Spectacular Dancing Water Show.
Q - What is Nickelodeon Land?
A - Nickelodeon Land is part of Pleasure Beach Blackpool and anyone who has either an Unlimited Ride Wristband or a Nickelodeon Wristband can enjoy the 12 new rides on there plus a chance to meet up with some of the best-known Nickelodeon characters.
Q - How do I receive my Wristbands and Passes?
A - All Wristbands and Passes must be collected from our Ticket Centre.
Every member of the group must be present when collecting Wristbands as they must be applied by the Ticket Centre staff. We are unable to post out any Wristbands, Passes or tickets.
Q - How much notice must I give in order to book online?
A - Customers have until midnight the day before their visit to book online. No same day bookings can be processed.
Q - What do I need to bring to collect my Wristband or Pleasure Beach Pass?
A - You must bring your reference number with you. If you are unable to print this out please make a note of it somewhere and bring it with you. Your reference number appears on screen once you have booked. You will also be sent a confirmation email with your reference number. Please also bring a form of I.D. either a utility bill/bank statement/Photo ID drivers licence with the purchasers address and postcode.
Q - Where do I collect my Wristband and Pleasure Beach Pass from?
A - Our Ticket Centre - located on the ground floor of the Casino Building adjacent to the main entrance. Please note opening and closing times vary, please call 0871 222 1234 to check or click here
Q - What if I am purchasing on behalf of someone else?
A - First, please make sure you are comfortable making the booking for the person. After that the person must bring with them the reference number for the booking and can quote the name, address and postcode of the person who made the booking for them.
Q - Can I use the wristband on a different day to the one I booked?
A - no, all Wristbands and pleasurebeachpasses are non-transferable and must be used on the day it was booked. This also applies if the weather takes a turn for the worst, you must use the wristband on the day it was intended as we cannot offer refunds.
Q - I am staying at the Big Blue Hotel, where can I collect my Wristbands from?
A - All Big Blue Hotel guests can collect their Wristbands from reception and have access to a special VIP entrance to Pleasure Beach which can be accessed between 10am and 11.30am.
Q - Are there any special offers open to groups wishing to come to Pleasure Beach?
A - For the latest offers sign up to an account on this website or become a fan of Pleasure Beach on Facebook. Here you will get all the latest information on deals.
Q - Can I redeem Tesco vouchers with Pleasure Beach?
A - Yes, we do accept Tesco Club Card vouchers. These vouchers redeemable at the Ticket Centre only.
Q - Why have we asked for a delivery address?
A - Retail items will be sent to the delivery address specified.
Q - How do I know my booking has been confirmed?
A - If you have a reference number then you have a confirmed booking. Top
Q - What if I don’t have a printer or don’t receive a confirmation email?
A - In some cases you may not receive an email, this maybe because the address has been blocked or not been recognised. Simply make a note of your reference number and bring it with you.
Q - Are the online offers applicable if I call up or just arrive on park?
A - No, all offers online can only be booked if you are registered online and have access to a computer.
Q - Can I use a Junior Wristband on the Pepsi Max Big One?
A - Yes, as long as you are tall enough. Height restrictions apply.
Q - During my visit can I leave the park and return?
A - If you want to leave and return to Pleasure Beach on the same day please see an Access Ambassador at the main entrance before you leave. Top
Q - I got Payment Failure message at the end of my booking?
A - Please ensure your billing details entered on the Pleasure Beach website are correct. * Cardholder name entered as it appears on the card * Billing address entered as it displayed on card statement * Leaving the issue number blank.
Q - What is Card Security Verification or 3D-Secure?
A - Visa 3D Secure and MasterCard SecureCode are additional security measures used by some card issuers. Both systems are based on a payment authentication process where a cardholder making a purchase is verified to be the real cardholder. During online payment you may be transferred to the card issuer’s web site, and asked additional security questions to confirm that you are genuine cardholder. In event of failure to complete 3D-Secure process successfully, payment will not be accepted. The details of 3D-Secure process depend on the card issuer and it is not under Pleasure Beach, Resort’s control. If you have any questions about this process, please contact your card issuer.
Q - What is the policy for children under 2?
A - Under 2's that visit Blackpool Pleasure Beach receive a free Pleasure Beach Pass to enter the park, which includes the Chinese Puzzle Maze, Pleasure Beach Express, Bradley And Bella's Learning Garden and the spectacular Dancing Water Fountain. Please note that this does not include access onto any Main Park or Nickelodeon Land rides.
Children who are aged two and over require either a Wristband or Pleasure Beach Pass to enter our park.
Children are only permitted to ride our rides providing they meet the following criteria:
1) The child is able to walk unaided.
2) Possesses either a Wristband or individual Ride Tickets.
3) They meet the height restrictions. On certain rides if they fail to meet the height restrictions, they are able to ride with a responsible person who also has either a Wristband or Ride Tickets.
Our ride height restrictions are available to view here.
Q - Can my children come to the park unaccompanied?
A - A- We request that all children are supervised by a responsible person preferably over the age of 12.
Height restrictions apply on many of our rides and in some cases are not suitable for small children. It is advised that children are supervised by a responsible person who exceeds our maximum height requirement of 132cm.
Q - Where can I find lost property on Pleasure Beach?
A - All lost property is taken to our security office. If you think you may have lost something during your visit please ask any member of Pleasure Beach staff who will inform our security team.
Q - What is Pleasure Beach’s policy relating to charity requests?
A - Pleasure Beach is happy to support a number of local and national charities. All charity requests must be in written form, preferably on letter headed paper with a charity number, if applicable and addressed to the PR & Marketing Department.
Q - I’ve booked a show online, where can I pick up my tickets?
A - All tickets for shows can be collected from the Ticket Centre in the Casino building, the Horseshoe, The Globe and The Arena.
Q - Pleasure Beach picnic policy
Due to the intensity of rides and attractions within the 42 acre site there is limited space and picnics are not permitted beyond the main entrance. A dedicated picnic area with tables and umbrellas is provided adjacent to the entrance of Pleasure Beach on the Adventure Golf site.
Allowances are made for guests with special dietary requirements and dedicated picnic areas are also provided for school parties booked in advance. Storage facilities are provided for those who bring outside food to the park.
Guests with special dietary requirements can report to an Ambassador upon arrival.
Pleasure Beach is located on the seafront of South Beach, Blackpool and its fantastic promenade and golden sands provide additional picnic spots enjoyed by many.