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  • 5th August Open from 10:00am - 7:00pm
  • 6th August Open from 10:00am - 7:00pm
  • 7th August Open from 10:00am - 7:00pm
  • Blackpool Pleasure Beach is OPEN!
Help & FAQ
See below for a list of our most common questions.

How will the situation regarding Covid-19 affect my visit?

Due to the ongoing situation around Covid-19, we have introduced a range of new policies and procedures to ensure our amusement park remains as safe as possible for all our guests.

We strongly recommend you read through the information on this page before booking your visit to Blackpool Pleasure Beach. CLICK HERE to view the measures we have put in place,

Entry & Rides

Following government guidelines regarding social distancing, we have made some changes to how guests visit us.

eTickets

eTickets allow you to enter the park enjoy all of our rides, including Nickelodeon Land all day long. You will only need to scan the eTicket when entering the park, you won’t need to scan to go on the rides. There are two different price points for Adults (aged 12 and over) and Juniors (aged 11 and under) for tickets.

For more information on how this works and what you need to do visit our eTicket page.


Can I still buy a Pleasure Beach Pass or Ride Tickets?

We are currently not offering Pleasure Beach Passes or Ride Tickets. This is to reduce contact between guests and staff due to social distancing rules.

Height Restrictions apply to many of our rides. Please refer to our additional information for Guests with Small Children and Children Under 2 on details on the 19 rides guests can ride without height restrictions.


During my visit can I leave the park and return later on that day?

Yes, you can. Before you leave please ensure you have seen an ambassador so you are able to re-enter after you leave. Please keep your eTickets as proof of purchase.

Children at the Pleasure Beach

What is the policy for children under 2?

To access the rides, Toddlers must have their own eTicket, be able to walk unaided, i.e. they do not need to be carried and must be wearing hard-soled shoes, and must also be accompanied onto the ride by an adult with a valid eTicket.

Please see our additional information for Guests with Small Children and Children Under 2.


Can I use a Junior eTicket on the Big One?

Yes, all our eTickets are valid on all the rides in the park. As long as you are tall enough and meet our Access requirements, you will be able to ride.

Height Restrictions apply to many of our rides. Please refer to our additional information for Guests with Small Children and Children Under 2.


Can my children come to the park unaccompanied?

We request that all children are supervised by a responsible person preferably over the age of 12, who exceeds our maximum height requirement of 132cm.

Height restrictions apply to many of our rides and in some cases are not suitable for small children.


What is Nickelodeon Land?

Nickelodeon Land is a themed area of Blackpool Pleasure Beach containing rides and characters from your favourite Nickelodeon shows.

There is no need to purchase additional tickets to enter this area.

Online Booking Information

For the best prices, we encourage you to book 7 days or more in advance of your visit

You must book in advance online and use our NEW eTicket allowing you to enter the park as soon as you arrive.

We understand that the weather can very be unpredictable so if you book online the day before your visit prior to midnight you still receive an online discount compared to the gate price. Same day bookings cannot be processed at the online rate.


How do I know my booking has been confirmed?

If you have a reference number then you have a confirmed booking. You should receive a confirmation email with a reference number and instructions on how to claim your eTickets. *PLEASE ENSURE YOU AND EVERYONE IN YOUR PARTY CLAIMS THEIR eTICKET BEFORE ARRIVING.*

If you haven’t received a confirmation email please contact us by email to [email protected] or call us and we can send this to you.


I got a ‘payment failure’ message at the end of my booking.

Please ensure your billing details entered on the Pleasure Beach website are correct and check that:

  • The cardholders name has been entered as it appears on the card.
  • The billing address entered is the same as it appears on the card statement.
  • Please also enter the Issue Number if your card has one.

What is Card Security Verification or 3D Secure?

VISA 3D Secure and MasterCard Secure Code are additional security measures used by some card issuers. Both systems are based on a payment authentication process where a cardholder making a purchase is verified to be the real cardholder.

During the online payment, you may be transferred to the card issuer’s website, and asked additional security questions to confirm that you are the genuine cardholder. In the event of failure to complete the 3D-Secure process successfully, payment will not be accepted.

Additional Booking Information

I need to change the details of my booking, what can I do?

This might be because you want to change:

  • The date of your visit.
  • You may not have booked the correct products.
  • You may want to add products or supplements to your booking.

Our policy is that once you have booked products such as show tickets or eTickets that they are non-refundable and non-transferable.

If you need to speak to us regarding exceptional circumstances please call us on 0333 003 2212  or email into [email protected] 

Please ensure you have your booking reference and information ready. We may charge a transfer fee for changes to your booking.

*If you have booked wristbands for a date that has passed when we were closed due to Covid-19, you will need to fill in a date transfer form. There will be no additional charge for a date transfer. Date transfers are only available for guests who booked for a visit date between the 21st March and the 4th July. To request a date transfer, please fill in this form. Once processed you will receive a new booking reference and instructions on how to claim your eTicket for the day.

 


Unfortunately, due to COVID-19 and capacity restrictions, it will not be possible to offer the Rainy Day Return Policy guarantee for the remainder of the 2020 season.

 

 

Opening and Closing Times

Here's some helpful information about our opening and closing times.

  • Our daily opening and closing times vary throughout the season – CLICK HERE
  • The Ticket Centre opens 30 minutes before the park opens
  • The rides open on a staggered basis
  • When our ride closing time is 7 pm, Nickelodeon Land will close at 6 pm
  • Our ‘closing’ times refer to the last time you can join a ride queue
  • Our opening and closing times are subject to change

Security and Restrictions

For your safety we have enhanced security procedures at Blackpool Pleasure Beach and ask for your cooperation.

Blackpool Pleasure Beach operates enhanced security checks at the entrance to the park. On the day of your visit please try to avoid bringing large bags or anything larger than A4.  This will avoid delays at the security check at the entrance at the start of your day.

The following are additional items that are not permitted: any type of weapon, alcoholic beverages, illegal drugs, large duffle bags/luggage.

Park Policies

Our policies are a set of guidelines to provide a safe and pleasant environment for all

Picnics

Due to the intensity of rides and attractions within the 42-acre site, there is limited space and picnics and food are not permitted beyond the main entrance.

A dedicated picnic area with tables and umbrellas is provided adjacent to the entrance of Pleasure Beach on the Adventure Golf site.  Pleasure Beach is located on the seafront of South Beach, Blackpool and its fantastic promenade and golden sands provide additional picnic spots enjoyed by many.

Allowances are made for guests with special dietary requirements and dedicated picnic areas are also provided for school parties booked in advance. Storage facilities are provided for those who bring outside food to the park.  Please note the following items are permitted beyond the main entrance:

  • Bottled water
  • Any food for medical purposes
  • Any food required for special dietary needs
  • Baby food/baby formula
  • Guests with special dietary requirements can report to an Ambassador upon arrival.

Smoking

Please note smoking, including e-cigarettes, is not permitted in any queue lines for rides at Blackpool Pleasure Beach or in the Nickelodeon Land area of the park. Guests are kindly requested to observe this at all times.


Dogs & Pets

No dogs or pets are permitted into the park except for Guide Dogs. Please ensure that identifying paperwork for the Guide Dog is provided and that the Guide Dog is harnessed at all times. Guide Dogs will not be allowed to accompany guests onto the rides, please ensure the dog is left with another member of your group and not left unattended at any time.

Please also see our additional information for Guests with Disabilities


Photography

No filming of any kind is allowed on any rides at Blackpool Beach, including the use of Go-Pros and similar devices, or handheld extension poles for cameras and cell phones. We have ride photography available for purchase on selected rides.


Are selfie sticks allowed?

No. The use of handheld extension poles for cameras and cell phones such as selfie sticks is not permitted to be used on rides at Blackpool Pleasure Beach.


Can I fly a drone?

Blackpool Pleasure Beach is a no-fly drone zone.  Anyone found flying a drone over Blackpool Pleasure Beach will face legal action.


Dress Code

Blackpool Pleasure Beach operate a policy where shirts/t-shirts must be worn at all times. Clothing with offensive language or graphics is not permitted at any time.


Lost Property

All lost property is taken to our security office. If you think you may have lost something whilst visiting Blackpool Pleasure Beach please report to Guest Services, situated near the Grand National, if you are still within the park or the Ticket Centre on the ground floor of the Casino Building. 

We will ask you to complete a Lost Property Form and then liaise with our security team.

Park Facilities

Our park facilities include secure car parks, award-winning loos, left luggage areas, cashpoints and lots more

Toilets
Baby changing
First aid
Lockers
WiFi

Find out more

Guests with disabilities

What information do you have for Guests with disabilities?

We have a webpage where we cover all Disabled Access information for Blackpool Pleasure Beach. Please visit the following link for more information regarding Guests with disabilities.


Can I hire a wheelchair?

Yes, we have a limited number of wheelchairs for hire. Please report to Ticket Centre, located on the ground floor of the Casino Building who will check availability. You will be required to leave a deposit for security on a wheelchair.


If you or a member of your group has a recognised medical condition which prevents you or them from being able to queue for a ride, we offer a unique EasyPass Ride Access service.

An EasyPass will be arranged on the day at the Ticket Centre when evidence is provided, as per our accessibility guidelines at https://www.blackpoolpleasurebeach.com/accessibility/. A member of the party will require access to a mobile phone with access to the internet to be able to access some of the rides.
Please be aware, the following rides will be unavailable via the Easy Pass service due to measures in place to enable social distancing at the exit points – Avatar Airbender, Avalanche, Big Dipper, Blue Flyer, Infusion, Nickelodeon Streak, Revolution.

For more information on this please click HERE

We have a dedicated Accessibility Enquiry phone line here – 0333 003 2212

This phone line is available every day from 9 am – 5 pm. Dialling 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards inclusive minutes on mobile phone tariffs.

Alternatively, you can send an email to [email protected] and we will aim to respond to you within 48 hours.

Coming as part of a group?

There are some great special offers open to groups wishing to come to Blackpool Pleasure Beach

A successful group day out takes time, effort and planning and we are committed to making a booking with us as easy and stress-free as possible. Our Groups Department will work with you to create a bespoke package to suit your needs. If you have an organised group of 15 people or more, we offer deals for Wristbands, shows and meals.

Check here for more information about groups

Tesco Clubcard vouchers

Can I redeem Tesco vouchers with Pleasure Beach?

Yes, once you have exchanged your Tesco Clubcard vouchers for eTickets, direct with Tesco, you will receive a Tesco Rewards Token for Blackpool Pleasure Beach via email.

To exchange the Tokens please visit the Tesco Deals section on the Blackpool Pleasure Beach website and follow the steps to book your visit. Please be aware your vouchers will only discount the eTicket products in your basket.

What are Season Passes?

Pleasure Beach offer two types of season passes giving frequent visitors fantastic value for money

A Platinum Season Pass gives you access to all of the rides for every day of the season, that’s over 200 days of fun! 

A Diamond Season Pass gives you a Pleasure Beach Pass for every day of the season, that’s over 200 days of fun! Enjoy the ambience of the park, ride on the Pleasure Beach Express, River Caves, explore the Maze and experience our Spectacular Dancing Water Show.

Unfortunately, we are not able to sell Pleasure Beach Passes for the remainder of 2020. All Diamond Passes have been deferred to 2021. If you purchased a diamond pass, you can request a refund by emailing [email protected]

Guests who received a free Diamond Pass as a free gift at the Christmas Grotto will have their Diamond Pass deferred to 2021.

Click HERE for more information on Season Passes

Staying at either the Big Blue Hotel or Boulevard Hotel?

Information for guests staying at one of our resort hotels

Big Blue Hotel and Boulevard Hotel guests that have booked a package which includes access to the rides will be issued with a Pleasure Beach Pass which will act as their eTickets from reception before entering the park, this will allow them access to all the rides all day. We are not currently issuing guests with Pleasure Beach Passes for free to access the park due to the measures we have put in place due to Covid-19.

Guests also have exclusive access to a special VIP entrance to Blackpool Pleasure Beach which can be accessed for 90 minutes from when the park opens.

For more information or to book at one of our hotels, please see the website HERE.

DID YOU KNOW?

If you’re staying at one of our hotels, Big Blue Hotel, Blackpool or Boulevard Hotel you can catch the Pleasure Beach Express train from the Pleasure Beach Express stop 30 mins before park closure and it will drop you off at the Boulevard Hotel stop.

Getting Here and Parking
Blackpool Pleasure Beach is situated on Ocean Boulevard in South Shore opposite the South Pier. Address: Ocean Boulevard, Blackpool, FY4 1EZ
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Height Restrictions
All of our fantastic and thrilling rides at Blackpool Pleasure Beach are subject to height restrictions in order to ensure that all of our guests enjoy their visit safely.
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Plan Your Visit
So much to see and do! Make the most of your day with our helpful tips
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Children aged 2 and under
Children aged 2 and under can visit Blackpool Pleasure Beach for free. If they wish to access any of our rides; they will need to purchase an eTicket.
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