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  • Due to the ongoing situation around Covid-19, Blackpool Pleasure Beach is currently not open and will re-open as soon as possible.
Help & FAQ
See below for a list of our most common questions.

Wristbands and Passes

There are two ways to enjoy Blackpool Pleasure Beach:

Unlimited Ride Wristband

Allows you to enjoy all of our rides, including Nickelodeon land all day long.

Pleasure Beach Pass

The £10 Pleasure Beach Pass allows you entry to the park for the entire day. With this pass, you can enjoy the ambience of the park, ride the Pleasure Beach Express, River Caves, explore the Chinese Puzzle Maze, enjoy Bradley and Bella’s Learning Garden and experience our Spectacular Dancing Water Show. Individual ride tickets can be purchased separately on the day.


What is an all-day Unlimited Ride Wristband?

A Wristband allows you to enjoy all the rides at Pleasure Beach and Nickelodeon Land. 

Adult Wristband are for guests aged 12 Years & over. It includes entry to the park and unlimited riding all day long, plus unlimited riding on Nickelodeon Land.

Junior Wristband are the same but for guests aged 11 Years & under.


Can I still buy ride tickets?

Yes, you can. You need to buy a Pleasure Beach Pass to enter the park, you can then buy ride tickets from the either Ticket Centre, Guest Services or any Retail unit within the park.

Please be aware each ride requires a different amount of ride tickets, depending on what type of ride it is. If you wish to know further information on ride tickets please refer to the ride information pages.

Height Restrictions apply to many of our rides. Please refer to our additional information for Guests with Small Children and Children Under 2 on details on the 19 rides guests can ride without height restrictions.


During my visit can I leave the park and return later on that day?

Yes, you can. Before you leave please ensure you have seen an ambassador to receive a stamp so you are able to re-enter after you leave. Please keep your Wristbands and Pleasure Beach passes as proof of purchase.

Children at the Pleasure Beach

What is the policy for children under 2?

Under 2’s that visit Blackpool Pleasure Beach receive a free Pleasure Beach Pass to enter the park which includes access to the Chinese Puzzle Maze, Pleasure Beach Express, River Caves, Bradley and Bella’s Learning Garden and the Spectacular Dancing Water Show.

Families with children 2 and under, can now receive 6 free Toddler Ride Tickets, as well as receiving a free Pleasure Beach Pass.

To use these Tickets, Toddlers must be able to walk unaided, i.e. they do not need to be carried and must be wearing hard-soled shoes. Toddlers must also be accompanied onto the ride by an adult with a valid Wristband or tickets. For details of the rides that these tickets are valid for and how many tickets each ride requires, please contact us before your arrival.

Please see our additional information for Guests with Small Children and Children Under 2.


Can I use a Junior Wristband on the Big One?

Yes, all our ride wristbands are valid on all the rides on the park. As long as you are tall enough and meet our Access requirements, you will be able to ride.

Height Restrictions apply on many of our rides. Please refer to our additional information for Guests with Small Children and Children Under 2.


Can my children come to the park unaccompanied?

We request that all children are supervised by a responsible person preferably over the age of 12, who exceeds our maximum height requirement of 132cm.

Height restrictions apply on many of our rides and in some cases are not suitable for small children.


What is Nickelodeon Land?

Nickelodeon Land is a themed area of Blackpool Pleasure Beach containing rides and characters from your favourite Nickelodeon shows.

There is no need to purchase additional tickets to enter this area.

Online Booking Information

For the best prices we encourage you to book in advance of your visit

Do I have to book online the day before in order to get the discount?

For the best prices, we encourage you to book in advance of your visit. If you book 7 days or more in advance you will get the best price for your visit date. We understand that the weather can very be unpredictable so if you book online the day before your visit prior to midnight you still receive an online discount compared to the gate price.

Same day bookings cannot be processed at the online rate.


How do I know my booking has been confirmed?

If you have a reference number then you have a confirmed booking. You should receive a confirmation email with a reference number and details of what to do next. Don’t worry if you don’t have a printer, you can save the booking confirmation to your phone or note it down on a piece of paper.

If you haven’t received a confirmation email please contact us by email to [email protected] or call us and we can send this to you.


I got a ‘payment failure’ message at the end of my booking.

Please ensure your billing details entered on the Pleasure Beach website are correct and check that:

  • The cardholders name has been entered as it appears on the card.
  • The billing address entered is the same as it appears on the card statement.
  • Please also enter the Issue Number if your card has one.

What is Card Security Verification or 3D Secure?

VISA 3D Secure and MasterCard Secure Code are additional security measures used by some card issuers. Both systems are based on a payment authentication process where a cardholder making a purchase is verified to be the real cardholder.

During the online payment, you may be transferred to the card issuer’s website, and asked additional security questions to confirm that you are the genuine cardholder. In the event of failure to complete the 3D-Secure process successfully, payment will not be accepted.

Additional Booking Information

I need to change the details of my booking, what can I do?

This might be because you want to change:

  • The date of your visit.
  • You may not have booked the correct products.
  • You may want to add products or supplements to your booking.

Our policy is that once you have booked products such as show tickets or wristbands that they are non-refundable and non-transferable. However, depending on the circumstances we may allow some changes to be made.

We would suggest that you contact our contact centre on 0871 222 1234* or email into [email protected] 

Please ensure you have your booking reference and information ready. We may charge a transfer fee for changes to your booking.


What is the PRIORITY ENTRANCE WRISTBAND delivery service?

Our priority delivery service means your Wristbands, Pleasure Beach Passes, maps and everything else you need to gain direct access to the 42-acre attraction will be delivered to your billing address prior to your visit. This service is included for free if you book a visit on a peak day more than 7 days in advance.

The Big Blue Hotel guests do not need to purchase this option, wristbands can be collected from the main reception at the Big Blue Hotel. Please note: This item is not available for Resort Pass Original and Resort Pass Plus. 


Can I use the wristband on a different day to the one I booked?

If for a reason beyond your control, you are unable to visit us on the date you have booked, we can transfer your visit date to another date in the existing season. However, all Wristbands and Passes are non-refundable.

If the weather takes a turn for the worst we operate a Rainy Day Return Policy. This means you can come back the next day for free or return on any Sunday up to the end of the season for half of the gate price. Terms and conditions apply. This is activated at the discretion of Blackpool Pleasure Beach.

If you have concerns regarding your booking made please contact our team on 0871 222 1234* or email us [email protected]

*Please note calls to 0871 numbers cost 13p per minute plus your telephone company’s access charge.

Phone lines are open Monday – Sunday 9:00 am – 5:00 pm (when the park is open).


Are the online offers applicable if I call up or just arrive at the park?

Although our main offers are only applicable when booking online in advance, if you call the following number you can book with a member of our team and still receive the discount. You still have to book before midnight the day before your visit via phone in order to get the discount.

If you are a local resident (if you have an FY or PR postcode) you could qualify for our Wylde Coasters locals discount.

Collecting Wristbands & Passes

Where do I collect my Wristband and Pleasure Beach Pass from?

There are two places that you can collect your Wristbands and Passes from; the main Ticket Centre which is located in the Casino Building, adjacent to the Balmoral Road Car Park. Secondly, we also have our East Ticket Sales unit, which is located under the Watson Road tunnel next to the Arena entrance.

*Please note opening and closing times vary, please click here to see our OPENING TIMES to check.


What do I need to bring to collect my wristband or Pleasure Beach Pass?

On the day you arrive, please make sure you have your booking reference number with you as well as all members of the party to speed up your collection process.

Your reference number appears on the screen when you make your booking, however, if you don’t take note of it at this point, you will receive an email confirmation which has the reference number on as well. As well as the reference number please ensure you bring any form of I.D. which includes the purchaser’s picture, address and postcode.


What if I am purchasing on behalf of someone else?

As long as the guest attending the park has the details of the person who made the booking, for example, name, email address and postcode along with their reference number for the booking. Please note, any child under the age of 12 must be accompanied by an adult.

Opening and Closing Times

Here's some helpful information about our opening and closing times.

  • We have both Peak and Off-Peak opening times based on a number of things including school holidays and weekends.
  • The Ticket Centre opens 30 minutes before the park opens.
  • The rides open on a staggered basis.
  • When our earliest ride closing time is 7 pm, Nickelodeon Land will close at 6 pm.
  • Our ‘closing’ times refer to the last time you can join a ride queue.

If you want to plan ahead, our opening times are listed in the calendar when booking in the future date on our booking page and the home page.

Security and Restrictions

For your safety we have enhanced security procedures at Blackpool Pleasure Beach and ask for your cooperation.

All bags, backpacks or packages will be inspected prior to entering the park.

The following are additional items that are not permitted: any type of weapon, alcoholic beverages, illegal drugs, large duffle bags/luggage.

Park Policies

Our policies are a set of guidelines to provide a safe and pleasant environment for all

Picnics

Due to the intensity of rides and attractions within the 42-acre site there is limited space and picnics and food are not permitted beyond the main entrance.

A dedicated picnic area with tables and umbrellas is provided adjacent to the entrance of Pleasure Beach on the Adventure Golf site.  Pleasure Beach is located on the seafront of South Beach, Blackpool and its fantastic promenade and golden sands provide additional picnic spots enjoyed by many.

Allowances are made for guests with special dietary requirements and dedicated picnic areas are also provided for school parties booked in advance. Storage facilities are provided for those who bring outside food to the park.  Please note the following items are permitted beyond the main entrance:

  • Bottled water
  • Any food for medical purposes
  • Any food required for special dietary needs
  • Baby food/baby formula
  • Guests with special dietary requirements can report to an Ambassador upon arrival.
Smoking

Please note smoking, including e-cigarettes, is not permitted in any queue lines for rides at Blackpool Pleasure Beach or in the Nickelodeon Land area of the park. Guests are kindly requested to observe this at all times.

Dogs & Pets

No dogs or pets are permitted into the park except for Guide Dogs. Please ensure that identifying paperwork for the Guide Dog is provided and that the Guide Dog is harnessed at all times. Guide Dogs will not be allowed to accompany guests onto the rides, please ensure the dog is left with another member of your group and not left unattended at any time.

Please also see our additional information for Guests with Disabilities

Photography

No filming of any kind is allowed on any rides at Blackpool Beach, including the use of Go-Pros and similar devices, or handheld extension poles for cameras and cell phones. We have ride photography available for purchase on selected rides.

Are selfie sticks allowed?

No. The use of handheld extension poles for cameras and cell phones such as selfie sticks is not permitted to be used on rides at Blackpool Pleasure Beach.

Can I fly a drone?

Blackpool Pleasure Beach is a no-fly drone zone.  Anyone found flying a drone over Blackpool Pleasure Beach will face legal action.

Dress Code

Blackpool Pleasure Beach operate a policy where shirts/t-shirts must be worn at all times. Clothing with offensive language or graphics is not permitted at any time.

Lost Property

All lost property is taken to our security office.

If you think you may have lost something whilst visiting Blackpool Pleasure Beach please report to:

  • Guest Services, situated near the Grand National, if you are still within the park.
  • Or the Information Desk, situated in the Ticket Centre, the ground floor of the Casino Building.

We will ask you to complete a Lost Property Form and then liaise with our security team.

Lockers

We have a range of lockers available to keep your valuables safe and secure during your visit.

Lockers are located at multiple points inside and outside the park.

Not all locker types are available at all locations. Please see an Ambassador or ask in the Ticket Centre when you arrive for details.

Park Facilities

Information on facilities provided at Blackpool Pleasure Beach such as:

Toilets
Baby changing
First aid
Lockers
WiFi

Find out more

Guests with disabilities

What information do you have for Guests with disabilities?

We have a webpage where we cover all Disabled Access information for Blackpool Pleasure Beach. Please visit the following link for more information regarding Guests with disabilities.


Can I hire a wheelchair?

Yes, we have a limited number of wheelchairs for hire. Please report to our Information Desk, located in the middle of the ground floor within the Casino Building who will check availability. You will be required to put down a deposit for security on a wheelchair.


If you or a member of your group has a recognised medical condition which prevents you or them from being able to queue for a ride, we offer a unique EasyPass Ride Access service wristband.

For more information on this please click HERE

Coming as part of a group?

There are some great special offers open to groups wishing to come to Blackpool Pleasure Beach

A successful group day out takes time, effort and planning and we are committed to making a booking with us as easy and stress-free as possible. Our Groups Department will work with you to create a bespoke package to suit your needs. If you have an organised group of 15 people or more, we offer deals for Wristbands, shows and meals.

Check here for more information about groups

Tesco Clubcard vouchers

Can I redeem Tesco vouchers with Pleasure Beach?

Yes, once you have exchanged your Tesco Clubcard vouchers for wristband’s, direct with Tesco, you will receive a Tesco Rewards Token for Blackpool Pleasure Beach via email.

To exchange the Tokens please visit the Tesco Deals section on the Blackpool Pleasure Beach website and follow the steps to book your visit. Please be aware your vouchers will only discount the Wristband products in your basket.

What are Season Passes?

Pleasure Beach offer two types of season passes giving frequent visitors fantastic value for money

A Platinum Season Pass gives you access to all of the rides for every day of the season, that’s over 200 days of fun! 

A Diamond Season Pass gives you a Pleasure Beach Pass for every day of the season, that’s over 200 days of fun! Enjoy the ambience of the park, ride on the Pleasure Beach Express, River Caves, explore the Maze and experience our Spectacular Dancing Water Show.

Click HERE for more information on Season Passes

What is a Blackpool Resort Pass?

The Blackpool Resort Pass is a special ticket designed to bring you the best of Blackpool in one easy package offering great value for money.

The Blackpool Resort Pass includes entry to Blackpool Pleasure Beach, including Nickelodeon Land, Blackpool Tower Eye, Madame Tussaud’s, SEA LIFE Blackpool AND the new Blackpool Tower Dungeon. The Blackpool Resort Pass will give you 1 visit to each attraction across 7 days.

Nickelodeon Land is a themed area of Blackpool Pleasure Beach containing rides and characters from your favourite Nickelodeon shows. A Blackpool Pleasure Beach wristband includes entrance to this area.


Where do I collect my Resort Pass?

If you have purchased a Blackpool Resort Pass you must collect this from the Tourist Information Centre, situated on Festival Headland, directly opposite Blackpool Tower before arriving at Blackpool Pleasure Beach.

Guests who arrive at Blackpool Pleasure Beach with a Resort Pass should proceed to the Ticket Centre where the Resort Pass will be scanned and your wristbands will be issued.

Staying at either the Big Blue Hotel or Boulevard Hotel?

Information for guests staying at one of our resort hotels

Where can I collect my Wristbands from?

All Big Blue and Boulevard Hotel guests can collect their Wristbands from reception.

They also have access to a special VIP entrance to Pleasure Beach which can be accessed between 10am and 11.30am.

For more information or to book at one of our hotels, please see the website HERE.

DID YOU KNOW?

If you’re staying at one of our hotels, Big Blue Hotel, Blackpool or Boulevard Hotel you can catch the Pleasure Beach Express train from the Pleasure Beach Express stop 30 mins before park closure and it will drop you off at the Boulevard Hotel stop.

Covid-19 – Information for Guests

The safety and wellbeing of our guests and staff is our priority and we will take all necessary precautions to ensure your continued welfare. We are actively monitoring and following advice from the health authorities. Blackpool Pleasure Beach is fully open according to its planned operating schedule. Our open air 42 acre site is located on the beach front in the South Beach area of Blackpool.

During your visit, we wish to reassure you that Blackpool Pleasure Beach is taking all reasonable steps to minimise the risk of contagion, including the implementation of enhanced cleaning regimes and the introduction of hand sanitising facilities across our site for both guests and staff. We ask all our guests to observe high standards of personal hygiene whilst visiting the park. There are simple things you can do to help prevent the spread of the virus, including:

    • Covering your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
    • Putting used tissues in the bin immediately
    • Washing your hands with soap and hot water regularly, and using hand sanitiser gel

Thank you for your cooperation and understanding.

For further information, please refer and adhere to the advice given by your local health authority https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public#number-of-cases.

Still not found what you are looking for?

Then please contact our contact centre on 0871 222 1234* or email us [email protected].

*Please note calls to 0871 numbers cost 13p per minute plus your telephone company’s access charge.

Phone lines are open Monday – Sunday 9:00am – 5:30pm.


We have a dedicated Accessibility Enquiry phone line here – 0333 003 2212

This phone line is available every day from 9 am – 5 pm. Dialling 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards inclusive minutes on mobile phone tariffs.

Alternatively, you can send an email to [email protected] and we will aim to respond to you within 48 hours.

Getting Here and Parking
Blackpool Pleasure Beach is situated on Ocean Boulevard in South Shore opposite the South Pier. Address: Ocean Boulevard, Blackpool, FY4 1EZ
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Height Restrictions
All of our fantastic and thrilling rides at Blackpool Pleasure Beach are subject to height restrictions in order to ensure that all of our guests enjoy their visit safely.
Find out more
Plan Your Visit
So much to see and do! Make the most of your day with our helpful tips
Find out more
Children aged 2 and under
Children aged 2 and under receive a free Pleasure Beach Pass to enter the park, and 6 FREE Toddler Ride Tickets.
Find out more