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Job Vacancies

 

Current Job Vacancies For The 2017 Season

 

Ticket Sales StaffThe ArenaRide Operator JobsCatering JobsBig Blue Hotel JobsPermanent PositionsRetail JobsSeasonal Positions

Job Name:

Box office/Ticket Sales assistant.

Department:
Arena/Globe

Seasonal/Permanent:
Seasonal

About the role 

As a Box Office/Ticket sales assistant you will provide a professional, friendly and welcoming manner to all guests. You will be handling bookings in person, over the phone, online and answer all enquires efficiently and effectively. You will also be asked to assist in administration duties.

Specification Requirements
Experience of working within a pressurised environment.
Experience of working in a customer-facing environment
Previous Sales experience
Cash handling experience
IT Skills
An ability to communicate effectively with all people within and outside the organisation, both verbally and in writing as appropriate
Experience of working alone or as part of a team, maintaining good working relationship and know when to refer to others
An ability to perform in a flexible manner, adapting to changing priorities and circumstances as appropriate
The drive, commitment and enthusiasm to perform effectively
Administrative Skills.
Computer literate in spread sheets & word processing.
Good Customer Care Skills
Good Interpersonal Skills
Self Motivated
Willingness to learn new skills
Able to work on own initiative
Willingness to work flexible and unsociable hours when required
Excellent telephone manner

Reports to:
Box Office Manager

Roles/Responsibilities: (bullet points):
1. To operate and assist on any ticketing sales points (Arena, Globe & Park tickets sales) in order to provide an efficient and productive booking system for the public including counter, phone and online sales when required.
2. To answer all telephone calls during your shift.
3. To carry out any other duties as defined by your manager based on the changing needs of the business.
4. To ensure that Master files & customer records are completed, maintained and accurate, complying with data protection
5. To ensure that the Box Office is a friendly and welcoming environment for all visitors to the Arena/Globe.
6. Administration duties as defined by the Arena Management
7. To work in other areas of the Arena such Food & Beverage, skateshop & skatehire
8. To assist with events within the Arena & Globe such as Birthday parties.
9. Identify Maintenance problems & report to the Duty Manager.
Provides the Pleasure Beach Service Experience consistently for all our customers

Closing Date:

22nd May 2017

 

Have you ever wondered how rides work and what goes on behind the scenes? Become part of this exciting department, working on some world famous rides and attractions, from iconic rides like the Grand National and Revolution to fast-paced white knuckle rides such as The Big One and Infusion to our great range of family rides in the UK’s only Nickelodeon Land.

Many people plan to join our team for one season, only to love it so much they return for many, many more. Our teams have the opportunity to progress from the ride operator to management or skilled trades like engineering or construction as part of Pleasure Beach’s commitment to developing its employees. So what are you waiting for? Come and join our fantastic rides team who have been creating memories for our guests for over 120 years

To enquire about a job please visit our job shop on the date listed above or email [email protected]

Park catering is a great seasonal job, you can join us full time or alternatively we can tailor the hours to fit perfectly around term times which is great for students. We have plenty of hours on offer so great news if you are saving or just need to earn a good wage. We have a team ethos and understanding managers who are very much a part of the employee culture. It’s hard work but nothing worth having was ever easy! Join us now, work hard, get qualified and enjoy a brilliant Pleasure Beach social life!

To enquire about a job please visit our job shop on the date listed above or email [email protected]

Job Name: Deputy Night Manager

Department: Big Blue Hotel

Seasonal/Permanent: Permanent

About the role:
The Big Blue Hotel Blackpool, is an award winning 4 star, 157-bedroom boutique hotel located next to Blackpool Pleasure Beach. We are currently looking to recruit a highly motivated Deputy Night Manager to join our team.

The ideal candidate must have high levels of customer service skills and a minimum of 2-year previous experience in a similar role with the ability to use a hotel booking system as well as being capable of using Microsoft Office & Excel.

Applicants must be eligible to work in the UK. Applicants must be over 18 years old and eligible to do a personal licence course.
Reports to: Night Manager

Roles/Responsibilities:
-To be responsible for the running and operation of the Night department in the absence of the Night Manager
-To deliver excellence in customer service, maximising profits and exploiting opportunities for business growth.
-Welcoming all guests who enter the hotel in a friendly and professional manor.
-Checking guests in and out of the hotel ensuring correct payments are taken as per the company’s standard of procedure.
-To ensure the security of the hotel ensuring that regular security walks are carried out and recorded.
-To deal with emergencies e.g. fire alerts, accidents and security alerts in a prompt and professional manner
-To be responsible for the cleaning of public areas ensuring that the hotel is ready for the following operating day.

Closing Date: 10/06/2017

Hotel Receptionist

The Big Blue Hotel Blackpool, is an award winning 4 star, 157-bedroom boutique hotel located next to Blackpool Pleasure Beach. We are currently looking to recruit a highly motivated receptionist to join our team.

The ideal candidate must have high levels of customer service skills and a minimum of 1-year previous experience in a similar role with the ability to use a hotel booking system as well as being capable of using Microsoft Office & Excel.

You will be responsible for assisting in the day-to-day running of the hotel’s reception.

Uniform provided.
Working shifts covering the reception between 7am – 11pm.

Contract: Seasonal contract year round

Salary: Good rate of pay

To apply please send CV and covering letter to [email protected]

 

Bar Supervisor

A 4* Contemporary Boutique Hotel is looking for an experienced Bar Supervisor who will support the Restaurant Manager in the smooth operation of our award-winning restaurant.
The ideal candidate will possess a minimum of 2 years experience in food & beverage, with a passion and flair for outstanding customer service & an excellent level of service standard.
The role requires you to report to the Restaurant Manager where you should be able to display confidence and drive whilst assisting to motivate and inspire a well-established team.

Key Role & Standards:

Implement & maintain company standards
Comply with Health & Safety procedures
Effectively communicate with your team & throughout all departments
Actively plan & promote offers in the bar
Efficiently control cash handling & security

Contract: Seasonal contract year round

Salary: Good rate of pay

To apply send cv and covering letter to [email protected]

 

Restaurant Supervisor

A 4* Contemporary Boutique Hotel is looking for an experienced Restaurant Supervisor who will support the Food & Beverage Manager in the smooth operation of our award-winning restaurant.

The ideal candidate will possess a minimum of 2 years experience in food & beverage, with a passion and flair for outstanding customer service & an excellent level of service standard.

The role requires you to report to the Food & Beverage Manager where you should be able to display confidence and drive whilst assisting to motivate and inspire a well-established team.

Key Role & Standards:

Supervision of 120-covers restaurant

Implement & maintain company standards

Comply with Health & Safety procedures

Effectively communicate with your team & throughout all departments

Actively plan & promote offers in the restaurant

Efficiently control cash handling & security

Contract: Seasonal contract year round

Salary: Good rate of pay

Do you have an outgoing personality with attention to detail and dynamic approach? If so please send a cv and covering letter to [email protected]

 

Job Name: Head of Park Catering

Department: Operations

Seasonal/Permanent: Permanent

About the role:
At Blackpool Pleasure Beach, the no1 Amusement Park in the UK, a rare opportunity has arisen for a talented catering professional to join our team. We require a highly motivated, experienced and energetic Manager who is used to managing both teams and budgets to deliver results. The successful candidate will be educated to degree/HND standard with a background that includes working in kitchens and a minimum of three years experience in driving sales, standards, and guest experience through a diverse range of catering operations in multi unit sites.
You will not be afraid to ‘get stuck in’ nor will you be afraid to show your entrepreneurial skills in the development of new opportunities to expand the range of brands and menus on offer
You must be able to demonstrate your ability to build your own motivated team and to show continuous personal and team development.
If you are looking for the next step in your career in a challenging, yet highly rewarding environment why not join us and help make a good operation great!

Reports to: Director of Operations

Roles/Responsibilities:

1. To implement and maintain a positive Health and Safety culture ensuring that Company Health and Safety systems and procedures are understood and adhered to.
2. To select and recruit seasonal staff ensuring that they are drug tested and attend a Company Induction and Departmental Induction prior to starting work.
3. To ensure a high standard of personal appearance and cleanliness is maintained, uniforms are clean, in good condition and are worn correctly at all times
4. To be responsible for ensuring all seasonal staff receive specific training for all units and equipment they are allocated to and all such training is documented
5. To ensure operational systems and procedures are being followed and adhered to.
6. To produce and review risk assessments, standard operating procedures, fire risk assessments and COSHH assessments for your areas of responsibility.
7. To ensure that catering units are correctly manned at all times.
8. To lead in the investigation, preparation of reports and corrective action related to any incidents occurring within your area of responsibility.
9. To ensure that the equipment, buildings and surrounding areas within the Catering Department are kept in good repair, free from hazards, and provide a clean, safe environment for employees and guests.
10. To be responsible for the presentation of all catering units, that they are clean, litter and debris free and that the highest standards are maintained at all times
11. To be responsible for the presentation of all products for sale, ensuring they are to the highest quality, displayed in such a way as to encourage sales
12. To continually strive for improvement in all customer service assessments such as the Mystery Guest programme and corrective actions are taken to improve poor performance
13. To immediately communicate to your Line Manager any problems or incidents that could threaten the safety or security of customers or staff.
14. To provide the highest possible standard of customer service, by ensuring every customer and colleague is treated in a friendly and helpful manner and that all customer enquiries are dealt with in a positive way.
15. To manage and train your staff to maintain high standards ensuring that all training is documented.
16. To carry out appraisals and staff reviews in line with company requirements
17. To evaluate and monitor staff performance to ensure that required high standards are met.
18. To ensure that disciplinary actions and grievances are carried out in accordance with Company procedures.
19. To ensure that cash and security procedures are adhered to
20. To monitor and adhere to cost budgets and aim to exceed sales targets
21. Top assist the Director of Operations and Commercial Manager in the production of annual budgets
22. To set targets for your staff and offer training, incentives and promotions to encourage upselling and maximum revenue generation
23. To ensure all necessary information is documented accurately and passed to Operations Administration and Office Manager for uploading to DMS

24. To produce reports as required by your line manager of directors

25. To attend meetings, trade fairs, exhibitions etc. as required both internally and externally.

26. To maintain confidentiality where appropriate.

27. To communicate effectively, both verbally and in writing to your line Manager, Directors and other Company employees.

28. To produce training and operating manuals, risk assessment, fire risk assessments, operating procedures and processes to the standard required by the company in its pursuit of ISO18001

Closing Date: 31 May 2017

To Apply: Send CV and covering letter including salary and current employment package to [email protected]

Sales and Events Co-ordinator

We are looking for an enthusiastic Sales and Events Co-ordinator to join our Corporate Sales Team.
To be successful in this role, you will need previous experience in Sales or Customer Service and be comfortable and confident dealing with a variety of clients.
We are looking for someone with excellent communication, networking and organisational skills to join the team and bring a passion and enthusiasm for sales.
If you are looking for a career in a challenging, exciting and diverse environment, this role is the perfect opportunity for you.
KEY SKILL REQUIREMENTS

  • Effective communication at all levels – from telephone to email, through social media and face to face.
  • Demonstrate a high standard of customer service from the initial enquiry through to the delivery of each event.
  • Confident use of IT including key Microsoft programmes
  • Effective organisation skills.
  • Attention to detail.
  • A pro-active approach to sales.
  • A high standard of product and venue knowledge.
  • A creative approach to event/function management.
  • Self motivation.
  • A confident team player

To apply please send CV and covering letter to [email protected]

 

Burger King: Restaurant manager / Assistant Manager and Shift Manager

Location: Burger King at Blackpool Pleasure Beach

Salary: Dependent on experience and qualifications

Type: full time (40hrs +)

Closing Date: Opening unit all positions are filled

The Position:

These positions are for a people who are already trained and/or qualified as fast food brand manager or we will be happy to consider strong candidates who are ready to move from a catering supervisory role to managerial. The job requires you to learn as you work in a very busy and challenging environment.

Your role within the business will be to focus on driving sales, delivering excellent service to our guests through committed and brand compliant shifts. You will achieve this through developing team members, ensuring every day is guest focused and reinforcing the brand standards of both Blackpool Pleasure Beach and Burger King.

The person:

You should be friendly but professional, be flexible to suit the business, be able to listen and learn and dedicated to constant improvement.

In return for your dedication and hard work we will give you…
Any necessary training including Burger King management training, options for NVQ’s to further your education, pension, health care after qualifying period) annual holiday entitlement and on successful completion of training and probationary period, a permanent contract.

To apply please enclose your CV with covering letter to [email protected].

If this sounds like the job for you we look forward to hearing from you soon!

Come join our Blackpool Pleasure Beach Retail Team! From the minute you finish your motivating and confidence building training you’ll be empowered to manage and merchandise your own shop! You’ll be working with some iconic brands, unique to Pleasure Beach like the UK’s only Wallace and Gromit and Nickelodeon stores. Retail at Pleasure Beach is a real team effort, we want your ideas and opinions, we want you to use your selling skills and initiative, and we positively encourage and welcome your creativity. We believe that everyone in our team matters, so if it matters to you who you work for you need to apply to be part of our team now!

We have currently filled all our Retail positions for the 2017 season.

Job Name: Park Catering Assistant Area Manager

Department: Operations

Seasonal/Permanent: Seasonal, may lead to permanent for the right candidate

About the role:
At Blackpool Pleasure Beach, the no1 Amusement Park in the UK, an opportunity has arisen for a highly motivated and energetic Area Assistant Manager who can provide strong support to their manager to manage a team and a range of catering units on the Park. Ideally the successful candidate will hold catering and food hygiene qualifications although for the right candidate this training can be given, however some experience in sales or guest service is essential.
Experience of working in a branded environment is also an advantage.

If you are looking for the next step in your catering career, or are a supervisor/asst manager looking for a new challenge and you thrive on being ‘hands on’ in an operation why not join us? Apply now!

Reports to: Director of Operations

Roles/Responsibilities:
1. To implement and maintain a positive Health and Safety culture ensuring that Company Health and Safety systems and procedures are understood and adhered to.
2. To assist your manager in the selection and recruitment of seasonal staff ensuring that they are drug tested and attend a Company Induction and Departmental Induction prior to starting work.
3. To ensure a high standard of personal appearance and cleanliness is maintained, uniforms are clean, in good condition and are worn correctly at all times
4. Where applicable deliver specific training in catering units and on catering equipment for seasonal staff and ensure all such training is documented
5. To ensure operational systems and procedures are being followed and adhered to.
6. Assist you manager to ensure that catering units are correctly manned at all times.
7. To assist in any catering relevant investigations, preparation of reports and corrective action related to any incidents occurring within your area of responsibility.
8. To ensure that the equipment, buildings and surrounding areas within the Catering Department are kept in good repair, free from hazards, and provide a clean, safe environment for employees and guests and report any defects and issue to your manager immediately
9. To be responsible for the presentation of all catering units, that they are clean, litter and debris free and that the highest standards are maintained at all times
10. To be responsible for the presentation of all products for sale, ensuring they are to the highest quality, displayed in such a way as to encourage sales
11. To continually strive for improvement in all customer service assessments such as the Mystery Guest programme and corrective actions are taken to improve poor performance
12. To immediately communicate to your Line Manager any problems or incidents that could threaten the safety or security of customers or staff.

Closing Date: 31 May 2017

To apply: Send CV and covering letter to [email protected]

Security Officer.

We are looking for confident, hardworking applicants who are willing to join our dynamic team as a Security Office.

Please see link below to see the person specification.

Person specification

To apply please send CV and covering letter to [email protected]

Due to the large volume of applications we receive, only candidates who are shortlisted will be contacted to arrange an interview.

 

 

 

 

Why work for Pleasure Beach?

Discounts in the local area

Such as Nandos, McDonalds
Plus discount of 20% for seasonal and 30% for permanent for eating and retail outlets on the park

NEST Pension

 

NEST is a pension scheme set up by the government that we provide to our employees

Life Assurance

 

Life insurance provides financial support to your dependents in the event of your death

Offers for shows throughout the year

We have loads of shows for everyone to enjoy at discounted rates

Staff Events

 

Such as Staff parties, Christmas Party, Quizzes, competitions such as Fishing

Private Health Care & Medicash

Provided to permanent staff only

Free Wristband for staff

Plus family member discount for wristbands too!

Discounted gym memberships

Available to all staff at selected local gyms