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Permanent Vacancy

 

Junior Sous Chef

The Big Blue Hotel Blackpool, is an award winning 4 star 157-bedroom boutique hotel located next to Blackpool Pleasure Beach.

We are currently looking to recruit a Junior Sous Chef to join our team.

The ideal candidate must have Level 2 Food & Hygiene and must have 2 years previous experience of working in a high class restaurant. You will be assisting in developing and maintaining the high standards of this four star restaurant. Applicants must be over 18. Shifts are in operation and will include working evenings and weekends.

Please send CV and covering letter to [email protected]

Closing date for applications Friday 12th February 2016

Due to the large volume of applications we receive, only candidates who are shortlisted will be contacted to arrange an interview.

Hotel Receptionist

The Big Blue Hotel is a 4 star boutique hotel and is looking to recruit an experienced Hotel Receptionist, preferably with some supervisory experience in a similar position.  Salary dependent on experience. Uniform provided. Working 5 days over 7 to include working weekends. Working shifts covering the reception between 7am – 11pm.

Permanent position, paid monthly.

  • To oversee the department in the absence of the reception manager.
  • To Assist with training, ordering of stock and day to day running of shifts within the department.
  • To liase with housekeeping and maintenance
  • To comply with the hotel policy regarding floats and the hotel safe.
  • To assist the duty manager in resolving guest requests, queries and complaints.
  • Be thoroughly aware of all administration procedures with reference to reservations, correspondence checks/filing relating to a guest stay and taking of reservations in the absence of the reservations department
  • To ensure that a suitable method of payment for each guest account at the time of check in.
  • Be thoroughly aware of all administration procedures with reference to reservations, correspondence checks/filing relating to a guest stay and taking of reservations in the absence of the reservations department.
  • To be fully conversant with all products relating to Pleasure beach and how they are processed within the hotel.

Full Job specification available on request.

To apply please send CV and covering letter to [email protected]

Closing date for applications Friday 12th February 2016

 

Ride Operations Manager

The ideal candidate must be highly motivated, enthusiastic, hands on individual who can motivate and encourage a high performing team. Must have excellent communication skills, show excellent attention to detail and have a high standard of personal appearance and cleanliness. The successful candidate must have hands on operational supervisor management experience gained within a leisure environment. Experience of working with a seasonal/transient workforce is ideal.

They will be involved in recruiting, company induction and training of high quality seasonal staff to ensure that customer experience expectations are met.

The Rides Manager must ensure that the Health and Safety procedures are understood and adhered to. Produce and review ride risk assessments, produce and review Risk Assessments, Standard Operating Procedures, HACCP and COSHH. You will work closely with the wider Ride Management Team to deliver the highest standards of safety, operational efficiency and customer service across a designated area and selection of Rides.

Due to the nature of our business, you will need to be flexible, as weekends and Bank Holiday working is essential in this role.

Essential Experience-
Management
Health & Safety Qualification.
Good Administration/Organisational Skills
Excellent Customer Service Skills
IT Literate

 

 

Secretary

Blackpool Pleasure Beach wish to recruit a Secretary to support Senior Management. The ideal candidate must have at least 3 years experience as a Secretary, have excellent typing skills together with proficiency in the use of Microsoft Word and Excel. Previous experience of minute taking is a key requirement of the role with shorthand skills preferred but not essential.

As this can be a demanding role, you should have great administrative, organisational and time management skills with an eye for detail and the ability to multitask.

The successful candidate will be a team player able to communicate with staff at all levels.

To apply please send CV and covering letter to [email protected]

Due to the large volume of applications we receive, if you have not been contacted within 2 weeks of the closing date, you have not been successful on this occasion.

 

Social Media Assistant

Are you a Facebook Fanatic, Tweetaholic or Instagram addict?

Well, imagine getting paid for doing the stuff you love.

Blackpool Pleasure Beach is looking for a bright, creative and enthusiastic social media apprentice to join its team in Blackpool while studying for a City and Guilds social media apprenticeship from The Juice Academy.

Note: The Juice Academy will recruit a number of apprentices to start in January and while you’re applying for the Blackpool Pleasure Beach job, you may be placed in a different, equally exciting role in a different company as part of the programme.

Ready to take the ride of your life?

Open for 120 years, multi-award winning and iconic Blackpool Pleasure Beach is looking for a marketing assistant to focus on its social media.  This exciting role will see the candidate take control of Blackpool Pleasure Beach’s social media accounts of over 250k Facebook followers and 30k Twitter followers! You will also be tasked with growing the park’s Instagram, Pinterest and other relevant social channels.

This is a great opportunity to get some real on-the-job training, a recognised qualification and be job-ready at the end of it all. Oh, and did we mention you get paid £11,500 for all your hard work?

Digital marketing is one of the fastest growing sectors in the UK, so prospects upon completion are very promising.

If you have 5 A-Cs at GCSE including English and Maths or equivalent we want to hear from you.

To get involved, email [email protected] with Blackpool Pleasure Beach as the subject. Include your contact details, date of birth, qualifications, links to your social media channels, location and answers to the following three questions (100 words MAX each)…

  1. Which brand do you most admire and why?
  2. Where do you see yourself in five years’ time?
  3. What do you love about social media?

And (finally) describe yourself in a tweet…

 

 

Corporate Sales and Events Coordinator

Working as part of a small corporate sales team your key objective is to achieve the targets set through a mix of pro-active sales and the efficient handling of incoming enquiries to convert to bookings.  Excellent communication and administration skills along with a passion for achieving high standards are essential for this role.

  • To answer and process incoming calls and emails relating to Corporate Sales and Events enquiries.
  • To gather information from clients and prepare client proposals and quotes that fulfils client’s requirements and is interesting and creative to give Blackpool Pleasure Beach a competitive advantage.
  • To manage client information, enquiries and sales leads using the CRM system.
  • Work with the Corporate Sales Executive to ensure all proposals are profitable and maximise sales opportunities. Create interesting and creative proposals.
  • Look to ensure that each event and function maximises its sales potential through the sale of additional products and services where appropriate.
  • Aim to maximise the conversion of enquiries into sales and achieve the targets set.
  • Co-ordinate and plan a variety of events through effective communication with other internal departments and where required external suppliers to ensure that all client requirements are met.
  • To ensure operations departments are fully briefed and prepared for forthcoming events through clear and regular communication.
  • Initiate first class, comprehensive and professional facility visits with potential clients based on their initial requirements, aiming to create the right impression at the earliest opportunity.
  • Promote Blackpool Pleasure Beach and its venues as a unique and diverse destination for a wide and varied variety of events.
  • Collate operations sheets for all events and functions that cover all areas of each event and distribute to the relevant departments thus ensuring effective communication throughout the business at all levels.
  • Ensure consistency of communication with internal and external customers.
  • Work to promote Blackpool Pleasure Beach and its venues through social media, printed literature and online via the website, ensuring constant updates.
  • Work closely with the Corporate Sales Executive and Director of Sales to ensure that the department works to its 12 month sales plan and meets its annual target.
  • Maximise all revenue and event opportunities into the Casino Building in line with its annual budget and targets.
  • Attend weekly meetings and supply current results, enquiries and conversion rates.
  • Attend meetings/exhibitions/events off site as and when required.
  • Support other departments within the business as and when required.
  • Work with internal departments to offer suggestions and ideas for events or to offer guidance and support with other Blackpool Pleasure Beach events.

KEY SKILL REQUIREMENTS

  • Effective communication at all levels – from telephone to email, through social media and face to face.
  • Demonstrate a high standard of customer service from the initial enquiry through to the delivery of each event.
  • Confident use of IT including key Microsoft programmes
  • Effective organisation skills.
  • Attention to detail.
  • A pro-active approach to sales.
  • A high standard of product and venue knowledge.
  • A creative approach to event/function management.
  • Self motivation.
  • A confident team player.

To apply email [email protected]

PR Manager

Main Responsibilities and Key Results Areas

1. Planning and delivering a PR strategy which includes an annual programme of proactive PR for Blackpool Pleasure Beach, and it’s key business areas including the park, shows, Stageworks,  Nickelodeon Land,  hotel, restaurants, events and attractions.
2.

 

To oversee all filming, radio broadcasts and press visits to ensure Pleasure Beach is always represented and on brand.
3. To build good relationships with key journalists, photographers and media contacts.
4. To maintain an up to date database of media contacts.
5. To write and issue press releases, press calls and photo calls and award submissions.
6. Identify PR opportunities for Blackpool Pleasure Beach and develop a plan to achieve them.
7. Keep up to date on the use of the PR contact management system and ensure value for money is obtained from the current system in use.  To review the contract and ensure Pleasure Beach is getting the best terms from the deal.
8. Represent Blackpool Pleasure Beach at meetings and events with both internal and external partners.
9. To be a spokesperson for Pleasure Beach on TV, radio, press and online media outlets.
10. To create and manage a library of press images, video and film for Pleasure Beach.
11. To escort and host Pleasure Beach guests and visitors who may attract media attention and to capitalise on all positive PR opportunities these guests present.
12. To monitor and evaluate the media coverage achieved by Pleasure Beach.
13. Organise press events including invitation lists, hosting and maximising PR opportunities.
14. To ensure the crisis communications plan is always up to date and ready to activate.  To lead crisis PR in the case of incidents requiring PR support and act as a spokesperson when required.
15. To be on call via mobile phone at all times in the event of a crisis or incident requiring PR support.
16. To develop a corporate social responsibility policy for Blackpool Pleasure Beach.

 

17. To pro-actively generate PR for Blackpool Pleasure Beach in trade publications.  To build a good relationship with the PR contacts of our trade associations IAAPA, BALPPA, ALVA and official tourism bodies such as Visit England.
18. To generate relevant and interesting content for use in social media and on websites.
GENERAL DUTIES
19. Undertake, when necessary, any other duties required by management.
20. A flexible approach to working hours is required to meet the often-changing demands of the business.
21. The nature of this role requires frequent out of hours work including evenings, weekends and Bank Holidays.

 

 

 

 

 

To apply for any of these positions please send CV and covering letter to [email protected]

Due to the large volume of applications we receive, only those candidates who are short-listed will be contacted to arrange an interview.

 

Marketing Executive

To deliver and coordinate the off line marketing activity for Blackpool Pleasure Beach and ensure planned activity is delivered in accordance with the budget and marketing plan.  Working as part of a small in-house marketing and PR team this is an exciting and challenging role that requires creativity, excellent planning and coordination skills. To apply for this position please email [email protected]

To liaise with appointed media agency and coordinate the planning, implementation, ordering and evaluation of off line media activity including TV, Radio and outdoor.
To arrange production of artwork and copy for selected media through liaison with designers and suppliers.
To obtain quotes for printing and handling the ordering process of goods ensuring competitive quotes are obtained for all work undertaken.

 

Overseeing production of print and copy and ensuring they are completed to the required standards and delivered on time.  This includes print and outdoor.

 

Booking certain media direct with contractors/companies and the negotiation of rates for this activity.

 

To work with the Senior Marketing Manager and Director on the production of an annual marketing activity plan to meet the goals and objectives in the strategic plan for the business.
Artwork, production and schedule of fitting of all on and off park signage.
To provide marketing support to other departments, venues and concessions as required including the sales department, Ripley’s, catering outlets plus menus and guest directory materials for the Big Blue Hotel

 

Responsible for the point of sale displays on park and throughout on park venues of both print and posters. This includes completing the on park distribution of printer literature.
Maintaining accurate stock records of marketing print.
Prepare and provide reads/recordings for on park radio station
Production and implementation of a distribution plan for Blackpool Pleasure Beach print marketing items, including coordinating with appointed distribution companies and at times sourcing and planning in-house distribution.
Collation of information and production of reports including annual school holiday listings and key dates for external events that impact the business.
To represent Blackpool Pleasure Beach Marketing at meetings and events when required.
Providing marketing support to promoters using Pleasure Beach venues according to the agreed contractual obligations to the promoter.