accessibility

We are committed to helping guests with additional needs experience a spectacular and memorable visit to Pleasure Beach Resort

Important

Pleasure Beach Resort is proud to partner with Nimbus Disability, operators of the Access Card scheme, who will now process all Essential Companion and EasyPass applications.

All applications must be completed online, at least 7 days prior to your visit. We are unable to accept any same day applications.

Nimbus Disability will individually review your supporting documentation and confirm your requirements to us via either an Access Card or Nimbus ID number.

It is really important that we ensure our Essential Companion and EasyPass services remain beneficial for those who simply could not visit Pleasure Beach Resort without them. Nimbus Disability have a robust, detailed application process, providing the opportunity to upload supporting documentation along with any information about the assistance you require in order to visit Pleasure Beach Resort.

Nimbus Disability will handle all your details safely and securely without Pleasure Beach Resort viewing the reason why you require additional assistance.

Please note that having a disability does not mean you will automatically receive either of these services.

Sensory Backpacks Now Available

New for 2024, Sensory Backpacks are now available to hire from Ticket Sales.

Each Pleasure Beach branded backpack contains noise cancelling ear defenders and communication cards, along with complimentary bottled water and a copy of our Ride Access Guide.

Sensory Backpacks can be hired for a refundable deposit of £20.00 or can be purchased for £30.00

Essential companion tickets

What is an Essential Companion?

An Essential Companion ticket allows an additional person to enter the Park with a paying guest to assist with their visit free of charge. An Essential Companion will be issued with an e-Ticket allowing them full access to the Park and rides.

Following a successful application, an Essential Companion eTicket can be added to an existing online booking prior to a visit by our Access Team.

Please note that an Essential Companion ticket is different to a “Carer” eTicket that we issued in previous seasons. An explanation of this criteria is available on the Nimbus Disability website CLICK HERE

Who is eligible for an Essential Companion ticket?

Essential Companion tickets are available for guests with a medical condition or disability, where support is needed that is significant and in excess of what could be reasonably expected of friends / family already accompanying the guest.

We allow one essential companion to accompany a paying guest into the Park who requires their assistance during their visit, if their Access Card or Nimbus ID carries the +1 symbol.

If eligible, two people can accompany the paying guest with the appropriate +2 symbol on their Access Card or Nimbus ID.

Essential Companions must be over 12 years of age.

Easypass ride access

What is EasyPass and who is it for?

The EasyPass service is one of our reasonable adjustments for guests who are unable to stand in the main queue line whilst waiting to board a ride, due to medical reasons or disability.

Instead guests are placed in a virtual queue allowing them to wait comfortably before accessing the ride via the EasyPass entrance at their allocated time.

The EasyPass service does not allow immediate and unrestricted access to rides and is not a ‘queue jump’ service.

Guests who wish to reduce their queuing time should instead purchase SpeedyPass alongside each eTicket. VIP SpeedyPass reduces queuing time by 90%. Note – a mobile phone with internet data is required for this service. Click here for full details.

How does Easypass work?

Click HERE for a simple guide to our EasyPass service.

Please be aware, the following rides are not available on the EasyPass service;

Avalanche
Ghost Train
Krusty Krab Order Up

If I'm eligible, how many people can ride with me?

The EasyPass service allows the guest who is unable to queue, plus one other guest to access the rides via the EasyPass entrance. A maximum of 2 additional guests can be added to the EasyPass at a charge of £5 per person, payable on the day at Guest Services.

How To Apply

How do I apply for an Essential Companion ticket and/or Easypass?

All applications need to be submitted via the Nimbus Disability website at the link below.
Applications are free of charge for those guests who only wish to register their needs for ONE visit to Pleasure Beach Resort. However, if eligible for an Access Card, you will also have the option to upgrade a Nimbus ID to a full Access Card at a cost of £15. Access Cards are valid for 3 years and can be used at thousands of locations across the UK and beyond, including other Amusement Parks who offer similar forms of assistance.

Click the image below to open the Nimbus Disability website and start your application;

The Nimbus Team will normally process your application within 72 hours, however, this may take longer during peak times.
Please ensure to input your intended visit date when prompted in the application.
Once your request has been approved by Nimbus, please send your Nimbus ID or Access Card number, full name, BPB Booking Reference number (if already booked) or your intended visit date to; [email protected]
Alternatively you can use the submission form at the bottom of this page to quickly submit details to the team.
Our Access Team will then respond to your request within 48 hours to advise which services you qualify for and provide further instructions of how to redeem these services.

Those eligible for an Essential Companion will have an additional eTicket added to their existing online booking which can be activated, as with the rest of the purchased eTickets, to enter the Park as soon as you arrive.
Those eligible for EasyPass will receive further instructions via email to allow them to collect their EasyPass card and wristband from Guest Services once inside the Park.

I already have an Access Card

If you already have a full, valid Access Card, please send your Access Card number and full name, along with your Pleasure Beach online booking reference number to: [email protected]
Please also include your intended visit date.
Alternatively, please complete the form at the bottom of this page to quickly submit your details to our team.

Our Access Team will then respond to your request within 48 hours to advise which services you qualify for and provide further instructions of how to redeem these services.

What if I'm a season pass holder?

If you are a Season Pass holder for the 2023 season, and you do not have a valid Access Card already, use the link above to apply via Nimbus for either the free validation for Blackpool Pleasure Beach (Nimbus ID), or the full £15 Access Card option.

Following your application, if eligible, contact [email protected] with your Season Pass number and your Access Card number, or Nimbus ID, and full name.

You can also use the form at the bottom of this page to submit your details.

Our Access Team will then confirm via email how you can receive the relevant assistance on each visit to the Park in the 2023 season.

Can I apply on the day at Ticket Sales?

Our staff are no longer able to authorise same day additional assistance requests. Instead, all applications must be made online via the Nimbus Disability website, at least 7 days prior to your visit. Applications are still possible within 7 days, however this provides significantly less time for an application to be reviewed.

There is still a provision for guests to make a same day application via Nimbus Disability, however due to the robust processes in place, and the documentation/supporting information required for an application, this may take up to one hour. Therefore, we strongly recommend applications are submitted in advance in order to avoid delays.

Please note, our staff are unable to review or approve any supporting documentation presented on arrival other than a valid Access Card or an email containing a Nimbus ID for a visit to Blackpool Pleasure Beach, and any such requests will be declined.

I have a question about the Access Card scheme

For further details regarding Nimbus Disability and the Access Card scheme, please visit https://www.accesscard.org.uk/faqs/

What do I need to buy?

All guests entering Blackpool Pleasure Beach – including disabled guests – must purchase either an Adult (12+) or Junior (11 & Under) eTicket to do so. There are no concession prices for disabled guests.

Essential Companions cannot be added during the booking process online currently. If you are eligible for an Essential Companion ticket (there is a +1 symbol on your Access Card or Nimbus ID), you must purchase tickets online for all other members of your party, then follow the instructions above to provide your Nimbus details to our Access Team so an Essential Companion ticket can be added to the existing booking.

If you do not require or qualify for an Essential Companion ticket, you will purchase tickets for all members of your visiting party.

Facilities and services

Assistance animals and guide dogs

We recognise that some guests require additional assistance from a service animal in order to visit Blackpool Pleasure Beach, therefore, assistance animals and guide dogs are permitted to enter the Park.

However, due to our unique environment, the following requirements apply:

Owners must be in control of their animal at all times.
The animal must remain on a non-extendable lead whilst inside the Park.
The animal cannot be left unattended at any time.
Animals are not permitted to enter a ride carriage.
Whilst we do not have a designated area for animals to expel waste, we require all animal owners to dispose of any waste immediately.

We reserve the right to request proof of training and to refuse access to untrained animals due to the health and safety risk they pose to both guests and staff.

Please note, due to the nature of our attraction, Blackpool Pleasure Beach has crowded spaces, secure entrances and exits, unusual lighting, noises and smells, special effects and involves interaction with a range of mechanical devices. Please bear this information in mind when planning your visit.

Wheelchair hire

We have a limited number of wheelchairs for hire for use inside the Park.

Wheelchairs can only be obtained in person on the day of your visit from either Ticket Sales or Guest Services.

A refundable deposit of £20 is required, plus a £5 hire charge.

Adult changing facilities

Changing facilities can be found in Nickelodeon Land behind the SpongeBob Splash Bash ride, to the left of the
Nickelodeon Land Shop.

Radar key access is required, however for those guests without a Radar key, a toilet attendant can be summoned by pressing the button outside the changing room. The changing facilities include a fully adapted adult restroom, adult changing bed, hoist (guests should use their own harness) and an emergency assistance alarm.

Learning and sensory space

Bradley and Bella’s Learning Garden, situated underneath the Avalanche ride, is a magical area where children and families can explore, learn about plants and flowers and take some time to relax during the day.

Useful resources

Health & Safety statement

Click HERE to view our Health & Safety statement.

new mini access guide

New for 2024, we have revised our Mini Access Guide, summarising the access information for each individual ride at a glance.

Click HERE to view – you may also request a copy from Ticket Sales or Guest Services on the day of your visit.

access able guide

Click HERE to view the Access Able guide to Blackpool Pleasure Beach. The guide provides in-depth, detailed information and photographs of all our venues and public access areas.

Contact Us

Pleasure Beach Resort has a dedicated Access Team who are available to speak with to offer advice and answer any questions you may have regarding your visit.

The team are available 7-days a week 9am-5pm and can be contacted via telephone or e-mail.

Telephone: 0333 003 2212
E-mail: [email protected]

Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and count towards inclusive minutes on mobile phone tariffs.

Submit existing nimbus details for assistance

Use the simple form below to send us your Nimbus ID/Access Card info.

Please do not submit this form unless you have received a valid Nimbus ID or Access Card from Nimbus Disability

Your Name

Access Card/Nimbus ID holder name

Access Card Number/Nimbus ID Number

BPB Season Pass Number (if relevant)

Phone Number

Visit date/Intended Visit date

Booking Reference (if you have already booked)

Details of any further accessibility requirements

Before you get here

While you're here

More to experience