The Pleasure Beach Store Team Leader is a highly responsible, reliable and experienced position to lead a team of store staff and maintain a highly successful store. This is an excellent opportunity to join an amazing store team with strong customer service orientation and a focus on providing the best standards and compliance, highest quality and a great customer experience.

We are seeking an exceptional leader with a strong drive to succeed in building a superior customer experience and team performance while keeping an eye out for top customer service standards and compliance. The successful candidate will have a passion for sales and operations, prove their dedication to brands and finding ways to further business growth, while leading a team that is able to handle customer needs comfortably.

The successful candidate will have the ability to manage people and process in order to produce success and excellence in store operations. He/she will be responsible for overall store operations which includes monitoring team performance, maintaining high standards and compliance, and adhering to quality assured protocols. The ideal candidate should also have a keen eye for detail, excellent customer service and communication skills and the desire to exceed expectations and goals.

The Pleasure Beach Store Team Leader will be responsible for consistently supporting the customer experience, serving as a role model to the store team, addressing any customer complaints in a professional manner, and providing support and training to store staff.

We are looking for someone with ambition, strong leadership skills and the ability to motivate and lead a team in achieving sales targets. The store team leader must be dedicated to providing a high-end customer experience and be a passionate advocate for top standards and compliance, quality assurance, and people-driven team dynamics.