Contact Us

Please use the correct form to make contact with us:

If you have an Influencer/Social Media/Filming/Photography request click here.

For all other matters please use the form on this page.

We have a dedicated phone number for Guests with Disabilities

This phone line is available every day from 9 am – 5 pm

Guests with Disabilities needing information prior to their visit should visit our webpage here – Disabled Guest Access

Alternatively, you can send an email to [email protected] and we will aim to respond to you within 48 hours (time may vary at peak periods).

Dialling 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards inclusive minutes on mobile phone tariffs.

Call us

Phone lines are open Monday – Sunday 9:00 am – 5:00 pm

eTicket Bookings
0871 222 1234

Shows box office
0871 222 9090

Schools, Groups or Education Academy Bookings
0871 222 8787

Corporate bookings
0871 222 2121

Customer services
0333 003 2212

The Big Blue Hotel
0871 222 4000

The Boulevard Hotel
0871 097 1114

The Arena or Skating enquiries
01253 341707

Please note, calls to 0871 numbers cost 13p per minute plus your telephone company’s access charge.