School Visit FAQs

CHECK OUT OUR MOST FREQUENTLY ASKED QUESTIONS HERE

FAQS

Before the Visit

We would love to welcome you and your students to Pleasure Beach Resort for a school trip! You can make a provisional booking by filling out our booking form HERE, emailing [email protected] or calling 0871 222 8787.

All we need to start with is your chosen date of visit, the estimated number of students and staff and whether you are organising an educational visit or a reward trip. Our dedicated team will talk you through everything you need to know and make sure your booking experience is easy and stress-free!

Can I make an amendment to my booking?

We only need exact numbers when you confirm the booking with us 10 days before the visit takes place. However, if you think your estimated numbers are too low, let us know as soon as possible so we can check availability for your visit date and make the necessary amendments.

Please note once you have confirmed your booking, we are unable to reduce your final numbers.

How do I apply for EasyPass for my eligible students?

To find out more about EasyPass for schools and to submit an application, please click here and select ‘EasyPass for Schools’.

What do I need to bring?

Once your booking has been confirmed 10 days prior to the trip taking place, we will send a Welcome Pack with everything you will need to bring inside.

All school groups receive blue wristbands which provide access to the park and to each ride. Please ensure everyone has their wristband affixed to their wrist prior to arriving at the park. School groups will be given blue wristbands as standard.

The lead teacher will receive the Welcome Pack, however, the information inside should be shared with all teachers and support staff before the visit takes place.

Can I do a pre-visit before the trip?

Absolutely! Teachers are more than welcome to conduct a pre-visit to the park once a booking has been made for a school visit. The pre-visit must be arranged in advance by calling a member of the Education Team. Please note at least one valid school ID, matching the school name on the booking, must be presented to redeem the tickets.

Do you offer a home educator rate?

Home Educators can take advantage of our school rates on term-time weekdays. To be entitled to this rate, you will need to provide a Local Education Authority de-schooling letter, issued by your local council. Please note, we require a minimum purchase of 15 tickets for the school rates to apply. School tickets can only be purchased in advance via the Education Team.

Where can I download documents for our visit?

You can find our Important Documents, including Information Guide to Risk Assessment, as well as resources and downloads here.

During the Visit

Can students leave the park unattended?

No. Each student attending a school trip will affix a blue wristband on their wrist, which identifies them to our security ambassadors, who are instructed not to allow students to exit the park prior to 15:00 unless escorted by a teacher with school ID.

Please note blue wristbands are issued to primary and secondary school bookings as standard, however colleges and university groups should request blue wristbands when booking if they are required for their group.

Please ensure your meeting point at the end of the day is inside the park, as students will not be able to exit the park on their own. We recommend meeting at our Sculpture Gardens, FY4 Fountains or opposite Wallace & Gromit’s Thrill-O-Matic, as these are spacious areas.

Do you provide lockers?

Yes!

We have a range of lockers available to keep your valuables safe and secure during your visit. Lockers are located at multiple points inside and outside the park and incur a cost for hire (approximately £3-£6 depending on locker size). Please note a debit or credit card is required to hire the locker.

Most of our rides have storage areas or may allow belongings to be taken on with the guest, however all property left in storage areas is left at their own risk.

Can the students bring a packed lunch with them?

Yes!

There is limited space within the 42-acre site and picnics are not permitted beyond the main entrance for the general public, however, allowances are made for guests with special dietary requirements.

School parties booked in advance are welcome to bring packed lunches with them. There are no lunchrooms available however there are several areas around the park which may be suitable, but these cannot be reserved in advance.

Do any of the rides feature strobe lighting?

Yes, a few of the rides feature strobe lighting. This information can be found in our Access Guide on our Accessibility web page and on the safety signage at the entrance of each ride.

Are there parking facilities on site?

Pleasure Beach Resort has 5 car parks with over 1,000 car parking spaces and a dedicated coach park. All coach parking must be booked and paid for in advance via the Education Team.

Are the rides suitable for guests with disabilities?

We are committed to helping guests with additional needs experience a spectacular and memorable visit to Pleasure Beach Resort.

We aim to do everything possible to ensure our guests have a safe and pleasurable visit.

However, certain rides and attractions in our park are physically demanding and vigorous. Pleasure Beach Resort, therefore, reserves the right to refuse admission to any ride or attraction should we feel that there is an unacceptable risk to your safety or the safety of others should they participate.

Pleasure Beach Resort has been advised that in refusing to provide admission to rides and attractions on the grounds of health and safety, is not discriminatory and this is provided for in the Equality Act 2010. This view is endorsed by the HSE.

We hope that you understand and accept this statement, which is made in the interest of health and safety.

In advance of your visit, we recommend that you download our Guide for Guests with Disabilities to ensure you have as much information as you can get before you get here.

To find out more about EasyPass for schools and to submit an application, please click here and select ‘EasyPass for Schools’.

Do any of the rides expose children to water?

Yes. Some rides and attractions at Pleasure Beach Resort may expose children to water, these are: Chinese Puzzle Maze, Dora’s World Voyage, Infusion, River Caves, Rugrats’ Lost River, Spectacular Dancing Water Show, SpongeBob Splash Bash and Valhalla.

Are the rides suitable for smaller children?

All rides are subject to height restrictions and we recommend you check these prior to your visit. Click HERE to check our height restrictions page for details.

Is Pleasure Beach Resort cashless?

Yes, we are now cashless.

We offer our school groups the option of a ‘Pre-paid Card’ where students can exchange cash for a Pre-paid Card, which can be used across the park at most retail and food outlets. Please note any amount remaining on the card is non-refundable, but can be used on a future visit to the park within 2 years. Terms and conditions apply for the prepaid card – click HERE to view them.

Debit cards and Apple Pay are accepted. This includes junior prepaid bank cards.

Alternatively, meal vouchers can be added at the time of booking or when confirming the school trip. Several types of vouchers are available, such as Burger King Meal Deals or Big Pizza Kitchen pizza and pasta buffet. Please speak to the Education Team for more information. Meal vouchers are only available for school bookings of 15+ and cannot be sold individually.

Presentations & Workshops

Do you offer educational resources?

Yes! You can download worksheets and digital resources for your visit by clicking HERE.

What presentations and workshops do you offer?

Yes, we offer a wide selection of presentations and creative workshops. We can also produce tailor-made sessions to meet the requirements of your topic or meet the needs of your students. You can find out more about our sessions in our digital guide HERE.

Pantomime and Other Shows

How do I book a school visit to the pantomime?

We would love to welcome you and your students to our Pantomime at The Globe Theatre for a school trip! You can make a provisional booking by filling out our booking form HERE, emailing [email protected] or calling 0871 222 8787.

All we need to start with is your chosen date of visit, the maximum number of students and staff and whether you are organising an educational visit or a reward trip. Our dedicated team will talk you through everything you need to know and make sure your booking experience is easy and stress-free!

Do you offer educational resources for the pantomime?

Yes, we have put together a digital booklet of resources and ideas which you can use to help create a week of activities before or after visiting the theatre. This will be available to download from our website later this year.

How long is the pantomime?

The show is approximately 75 minutes, without an interval.

Are there any waiting areas before/after the show?

We do not have any large waiting areas, however we do have a small plaza outside the theatre and towards our coach park. During our panto season, it can be a busy turnaround of shows so please follow the directions of our Welcome Ambassadors to ensure a timely and comfortable arrival/departure from the theatre.

Can't find what you're looking for?

Check out our general FAQs for answers to general enquiries, including lost property, or contact us.

Before you get here

While you're here

More to experience

All Shows & Events

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Christmas grotto wonderland

Aladdin the pantomime

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